Incident Reports

Smart Cell recharge card traders lock the telco’s office, investment at risk


A displeased group of Smart Cell recharge card “victims” took to protest and locked the office of Smart Cell. The group resorted to the action as they risk losing their money on balance cards as the telco’s fate remains at stake following the automatic revocation of its license. The group locked the gate of the operator’s office in Kumaripati, Lalitpur.

The “protesters” said that millions of their money is at risk of going to waste. They claim that Smart forced them to buy recharge cards worth lakhs when the telco was losing its operating permit. The company is accused of luring them into buying recharge cards faking potential profits when it’s about to lose its license.

Details and Impacts
Violent / Non-violent Nonviolent
Primary Form Gherau/Dharna (sit-in)/padlocking
Primary Cause Other economic issues
Actor 1 - Number of people n/a
Actor 1 - Affiliations Labor organization, trade unions and other organizations based on economic demands
Actor 1 - Youth na
Actor 2 - Number of people n/a
Actor 2 - Affiliation (Target) Private company
Actor 2 - Youth na
National/Online Media


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